// v0.02 // RelayDesk

Support that keeps its promises.

I put every customer email in one queue, start an SLA clock on each, and show you which tickets are about to breach before they do.

01 //

Tickets with status, priority, assignee, tags and an internal notes thread that customers never see.

02 //

First response and resolution targets by priority. Breached and at-risk tickets rise to the top.

03 //

Customers open a ticket and follow its replies from a public page, no account needed.

Why this exists

RelayDesk gives support teams one shared queue, visible response targets and private customer conversations.

Is email real?

Replies use a real transactional email provider; actual delivery outcomes are recorded separately.

Where is my data?

Saved workspace records live on the server and are protected by workspace permissions.